How do I register for an auction on Auction Masters?

To register, download the Auction Masters app or visit the website, create an account or log in, find the auction you are interested in, and follow the registration instructions provided. You will need to provide payment information and agree to the auction's terms and conditions.

Can I preview items before bidding?

Yes, most auctions on Auction Masters provide an option for previewing items before bidding. Check the auction details by clicking on the “i” (when on mobile) or “auction details” (when on a laptop) find out when and how you can preview the items.

How do I place a bid?

After registering for an auction, navigate to the item you wish to bid on, enter your bid amount, and submit your bid. Auction Masters also offers maximum bidding, where you set your highest willing bid, and the platform will automatically bid on your behalf up to that amount.

Can I retract a bid?

Bids on Auction Masters are generally binding, and bid retraction is typically not allowed. It is important to be certain before placing a bid. If you make an error, contact us immediately to see if they we assist.

How do I know if I've won an item?

You will receive a notification from Auction Masters if you are the winning bidder when the auction ends. You can also check the status of your bids in your account. After the auction finishes closing, you will receive an email from Auction Masters with your invoice and a link to sign up for a pickup time slot. 

How does payment work?

To bid with Auction Masters, you will need to provide a valid credit card, and your card will be charged for the winning bids plus any applicable buyer’s premium and taxes. Double check the auction terms and conditions for specific payment details for the auction you are interested in.

Where & when do I pick up my items?

To find information about where & when pickup dates are, check the auction details by clicking on the “i” (when on mobile) or “auction details” (when on a laptop). Ensure you are able to collect your items in the specified time frame. If you cannot come during these times, please do not bid. 

Does Auction Masters offer shipping?

Shipping availability depends on the auction. For most auctions, you must pick up your items in person at the specified location. If shipping is offered, this information will be given on the auction details page by clicking on the “i” (when on mobile) or “auction details” (when on a laptop). 

What is a buyer’s premium?

A buyer’s premium is an additional charge on the winning bid, expressed as a percentage. Ensure you are aware of any buyer’s premium and how it will affect your total payment.

Can I participate in an auction from my mobile device?

Yes, Auction Masters is mobile-friendly, and you can participate in auctions using the Auction Masters app or through a mobile browser.

How do I sign up for a time slot?

After the auction closes you will receive an email or text from Shipping Saint. Either through the text or email link you will be able to select a day and time for your appointment.